By subscribing to or receiving SMS messages from Elfords Heating and Cooling, you agree to the following privacy policy:

Privacy Policy: You have the right to access, correct, or delete any personal information that we have collected from you in connection with our SMS services. If you wish to request a copy of your personal information, update it, or request its deletion, please contact us at (734) 776-5539 or office@elfordsheatingandcooling.com. We will respond to your request within a reasonable timeframe, as required by applicable data protection laws.

Data Security Measures: Elfords Heating and Cooling takes the security of your personal information seriously. We utilize industry-standard encryption methods and secure servers to protect the transmission of SMS messages. However, please note that no communication system can be 100% secure. By agreeing to these terms, you acknowledge that while we make efforts to secure your information, we cannot guarantee complete security in all situations. You should also take precautions, such as safeguarding your mobile device and ensuring it is not shared with unauthorized users​.

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How we share your information: If you provide your phone number or any other information for SMS communication, your information will not be shared with third parties.  Any phone numbers collected for SMS consent will solely be used for the intended communication.

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Text/SMS:
If you choose to opt-in to SMS communications from Elfords Heating and Cooling, you will receive text messages at the mobile number you provide. These messages might be automated and will include information related to Elfords Heating and Cooling such as appointment scheduling and reminders.
 
Consent to Receive Automated Messages:
You understand that consent to receive automated messages is not a condition of purchase or use of Company name services Messages may include but are not limited to, order confirmations and appointment updates.
Frequency of Messages Message frequency may vary based on your texts, account activity, and ongoing promotions. You will receive messages relevant to your transactions and appointments.
 
Opt-Out and Support Options You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START" to receive SMS messages again.

 For assistance with the messaging service, text "HELP" or contact office@elfordsheatingandcooling.com  Wireless Carrier Rates and Services Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages

Confidentiality
We well maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide in Elfords Heating and Cooling.

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Messaging frequency may vary.
Message and data rates may apply.
You can opt out at any time by texting "STOP."

You can opt in any time by texting "START".
For assistance, text "HELP". Visit this page for Privacy Policy and Terms of Service.

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If you have any questions or concerns regarding this privacy policy, please contact our office at (734) 776-5539 or office@elfordsheatingandcooling.com.