By subscribing to or receiving SMS messages from Elfords Heating and Cooling, you agree to the following terms and conditions:

​

Service Description: By opting in, you agree to receive promotional, transactional, and service-related SMS messages from Elford's Heating and Cooling concerning heating and cooling services, including offers, reminders, service updates, and appointment confirmations. Standard messaging and data rates may apply, depending on your mobile service plan.

​

Information we collect: Elfords Heating and Cooling may request name, address, phone number and email address for the previously mentioned uses.

How we use your information: The information gathered is used for in house appointments, targeted marketing, improving customer experience or processing transactions.

​

Message Frequency: Message frequency may vary depending on the nature of your service request. This may include appointment reminders, service updates, or promotional messages.

Changes to Terms: Elfords Heating and Cooling reserves the right to update or modify these terms at any time. You will be notified of significant changes by SMS or other means. Continued use of the SMS service after changes indicates your acceptance of the updated terms.

Data Security Measures: Elfords Heating and Cooling takes the security of your personal information seriously. We utilize industry-standard encryption methods and secure servers to protect the transmission of SMS messages. However, please note that no communication system can be 100% secure. By agreeing to these terms, you acknowledge that while we make efforts to secure your information, we cannot guarantee complete security in all situations. You should also take precautions, such as safeguarding your mobile device and ensuring it is not shared with unauthorized users.

​
Opt-Out of Marketing Communications: You may opt out of receiving marketing messages from us at any time by replying “stop” or contacting us directly at office@elfordsheatingandcooling.com

​

How we share your information: If you provide your phone number or any other information for SMS communication, your information will not be shared with third parties for marketing purposes. Any phone numbers collected for SMS consent will solely be used for the intended communication and will not be disclosed to other companies.

​

Messaging frequency may vary.
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP". Visit https://www.elfordsheatingandcooling.com/contact for privacy policy and Terms of Service.

​

If you have any questions or concerns regarding these terms and conditions please contact our office at (734)776-5539 or office@elfordsheatingandcooling.com